Our goal is your complete satisfaction! If we can improve your shopping experience in any way, we would love to hear about it.
Below are some common customer service questions. If your questions are not addressed, please feel free to contact us.
Contact Information
Hours: Monday-Friday
9:00am-3:00pm
Phone: 281.992.1920
Mail:
Natural Spa Creations
PO POX 2376
Friendswood, TX 77549
Email: info @ naturalspacreations.com (remove spaces) or use our online web form
If you get our answering machine during the day, please leave a message as we are usually hard at work creating products! We will return your call as soon as possible. Emails are a great way to get a hold of during production hours.
Ordering
Our online store is open 24hours/7days a week. You may order with confidence through our safe and secure online shopping cart. All information is collected through our SSL secure server.
We also welcome orders through mail, phone or email.
Payments Accepted
We accept MasterCard,Visa, American Express, Discover, and Paypal. You may also pay with check or money order however; your order will not be processed until your payment has cleared which is typically 10-14 days.
Order Processing Time
Orders are generally processed within 24 hours. If there will more than a 24 delay in your order, you will be notified.
Shipping
We ship all orders through USPS and UPS. Various delivery options through these companies are available upon checkout.
***All retail orders over $100.00 always ship free!***
Our goal at Natural Spa Creations is to provide you with healthy, effective and fragrant skincare. Our products are formulated with nourishing oils, penetrating butters, healing essential oils, soothing fragrance oils, benefical herbs, detoxifying clays, and many other skinloving ingredients.
a passion for healthy skincare+ innovative formulating + superior natural ingredients = products that really do make a difference for your skin!